At Fusion Metals, we strive to ensure customer satisfaction with our products and services. Please read the following terms regarding refunds and cancellations carefully.

1. Cancellations
You may request a cancellation of services before the recycling process begins. If a cancellation request is made before we have started processing or collecting materials, we will provide a full refund. Once the services are in progress or completed, cancellations cannot be accepted.

2. Refunds
Refund requests will be considered under the following circumstances:

• Service Cancellation: If you cancel an order before the service is performed, you will receive a full refund.

• Service Issues: If you experience any issues with the services provided, please contact us within 7 days of service completion. We will review the situation and, if necessary, provide a partial or full refund based on the issue.

Refunds will be processed to the original payment method, and may take up to 10 business days for the amount to reflect in your account, depending on your bank’s processing times.

3. Non-Refundable Services
Please note that certain services may not be eligible for a refund, including:

• Services that have already been initiated or completed.

• Fees related to handling, transportation, or any third-party charges.

4. Requesting a Refund or Cancellation
To request a cancellation or refund, please contact our customer service team by email at [Your Email] or phone at [Your Phone Number]. Include the order number, your contact details, and a brief explanation of the request.

5. Customer Responsibility
Customers are responsible for providing accurate and complete information at the time of booking services. Fusion Metals is not responsible for any inaccuracies or missing information that may delay or affect the processing of refunds or cancellations.

6. Modifications to this Policy
Fusion Metals reserves the right to amend or update this Refunds and Cancellations Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

7. Contact Us
For further inquiries or assistance with refunds and cancellations, please contact:

Fusion Metals
Address : Ground Floor, Shop No.D-7, Plot No.861,16, Cotton Press Building, Magazine Street, Darukhana Mazgaon, Mumbai City, Maharashtra, 400010
Email : fusionmetals1995@gmail.com / danishkhan00057@gmail.com 
Phone : +91 9969 154 664 / +91 8828 777 890